Who we serve

Oncology triage and symptom monitoring, sized to your center.

Cancer centers often have many patients and few experienced oncology clinicians. Citrus takes the calls, check-ins and notes.

What cancer centers get

  • A triage line that keeps up

    Sorted red, amber or green, intake done first.

  • Support for newer clinicians

    Red goes to your most experienced. Newer clinicians grow on amber and green.

  • Symptom monitoring

    Regular check-ins, so side effects surface early.

  • Only what you need

    Add what you're missing. Priced on the value created.

Common places to start

  • Oncology triage lineSorted by urgency, with intake and a drafted note.
  • Check-ins during treatmentBetween infusions, on your schedule.
  • Pre-visit intakeHistory and symptoms collected before the visit.
  • Prior authorization questionsAnswers collected from the patient by phone.
Triage line this weekCancer center, 4 clinicians
146
calls answered and sorted
11
red calls, all reached a clinician within 15 minutes
38
check-in calls sent from drafted notes
31 hrs
of clinician time returned from intake and notes

Illustrative example with synthetic data.

Clinical judgment stays with your care team.

  • Citrus collects, records and routes. It never advises, diagnoses or reassures.
  • Every severe symptom reaches a person, every time.
  • Every conversation opens by saying it is a virtual agent.
  • SOC 2 Type II audited and HIPAA compliant. Security details

Start with a co-development pilot.One clinic, one workflow, measured together. Start with a clinician login and connect Epic when you are ready.

Contact our team

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