Every patient on the panel, not just the ones who call.
Citrus reaches every patient on the panel between visits, closes the care gaps it can and brings the rest to your team.
What fills a primary care day
Open care gaps
Screenings, vaccines and annual visits, booked.
Chronic conditions at home
Blood pressure and diabetes check-ins. Out-of-range readings flagged.
Incoming calls
Appointment changes handled. Symptoms routed by your protocols.
Stalled referrals
Followed to a booked visit. Stalls flagged.
How Citrus helps
- Care gap outreachCalls and texts for overdue care, booked into your schedule.
- Symptom triageSymptoms collected and routed. Citrus never advises.
- Pre-visit intakeHistory and concerns, drafted as a note.
- Specialty referralsFrom referral sent to visit booked.
Hi James, this is the virtual assistant for Lakeside Primary Care. You're due for your colorectal cancer screening. Shall I find a time?
Sure, mornings are better
I have Thursday at 8:40 am or Monday at 9:15 am. Which works?
Thursday
You're booked for Thursday at 8:40 am. I'll send your care team's prep instructions tomorrow.
Screening booked, care gap updated in the chart
Illustrative example with a synthetic patient.
Clinical judgment stays with your care team.
- Citrus collects, records and routes. It never advises, diagnoses or reassures.
- Every severe symptom reaches a person, every time.
- Every conversation opens by saying it is a virtual agent.
- SOC 2 Type II audited and HIPAA compliant. Security details
Start with a co-development pilot.One clinic, one workflow, measured together. Start with a clinician login and connect Epic when you are ready.
Contact our team