Solutions

The history is taken before the patient arrives.

Before a new visit, Citrus calls from your clinic's number and takes the history. Your clinician starts from a drafted note.

What it covers

  • Reason for the visit

    Symptoms, how long, what helps or worsens.

  • History, medicines and allergies

    Read from the bottles. Changes marked to reconcile.

  • Outside records and tests

    Where past tests were done. Missing reports queued.

  • Goals and questions

    What the patient wants from the visit.

How it works

  • A conversation, not a formBy voice in English or Spanish, when they choose. Add more by text.
  • Your intake templateYour specialty's template, or ours.
  • Worrying symptoms firstTriaged by your protocol, sent to clinicians at once.
  • A note in the chartEvery line sourced. Your clinician edits and signs.
Pre-visit noteVoice call, 11 minutes, before a new cardiology visit
Reason
Breathless on stairs and ankle swelling for 2 months, worse lately
Medicines
6 read from bottles, 1 differs from the last list
Records
Echo at an outside hospital, request queued
To ask
Whether daily walks are still safe
EditSign

Illustrative example with a synthetic patient.

Clinical judgment stays with your care team.

  • Citrus collects, records and routes. It never advises, diagnoses or reassures.
  • Every severe symptom reaches a person, every time.
  • Every conversation opens by saying it is a virtual agent.
  • SOC 2 Type II audited and HIPAA compliant. Security details

Start with a co-development pilot.One clinic, one workflow, measured together. Start with a clinician login and connect Epic when you are ready.

Contact our team

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