Solutions

The note is drafted. The follow-up is a few clicks away.

After every call or check-in, your team edits and signs a drafted note, then sends follow-up from it.

What it covers

  • Drafted notes

    SBAR and pre-visit notes, every line sourced.

  • Follow-up tasks

    Visits, check-in calls and tests, sent from the note.

  • Prior authorization questions

    Patient texted from your number, call booked, answers collected.

  • Outside records and referrals

    Sorted by urgency before the visit. Gaps listed.

How it works

  • Inside your EHRIn your chart and worklists.
  • Drafted, not decidedCitrus prepares. Your staff review, edit and sign.
  • Works with your toolsFits with your other prior authorization or documentation tools.
  • A record of every stepWhat Citrus did, and when, is logged.
Follow-up tasksFrom the 8:04 am triage note
Visit
Same-day visit booked, 11:00 am
Check-in
Calls on days 2 and 4 after the visit
Prior auth
Patient call booked for 3:00 pm to collect answers
Test
Outstanding CT confirmed for Friday
EditSend tasks

Illustrative example with a synthetic patient.

Clinical judgment stays with your care team.

  • Citrus collects, records and routes. It never advises, diagnoses or reassures.
  • Every severe symptom reaches a person, every time.
  • Every conversation opens by saying it is a virtual agent.
  • SOC 2 Type II audited and HIPAA compliant. Security details

Start with a co-development pilot.One clinic, one workflow, measured together. Start with a clinician login and connect Epic when you are ready.

Contact our team

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