Clinical AI Agent Platform That Transforms Your Triage Operations
Handle patient triage via phone, text, and patient portals with AI that reduces call-to-closure time by 30%, cuts documentation burden by 50%, and saves $500K+ annually while maintaining 100% patient safety standards.
Health System Partners
Enterprise-Grade Clinical AI Agent Platform
Purpose-built for healthcare triage operations with deep EHR integration and clinical accuracy across all patient communication channels
Omnichannel Patient Access
Seamlessly handle patient interactions across phone calls (available now), SMS/text messaging, Epic MyChart. Consistent clinical intelligence across every touchpoint with automatic routing and escalation.
Holistic Patient Triage
AI-powered symptom assessment that considers the whole patient. Automatically identifies urgency levels and routes to appropriate care settings while maintaining zero tolerance for missed critical symptoms.
Automated Clinical Documentation
Real-time clinical note generation across phone, text, and portal interactions. Seamlessly integrates with Epic to reduce administrative burden by up to 50%.
Built for Healthcare Leaders
Serving health systems, cancer centers, and ACOs nationwide
Intelligent Symptom Assessment
Standardized CTCAE grading with differential diagnosis suggestions based on treatment history and comorbidities.
Real-Time Clinical Insights
Technology provides clinical recommendations during patient interactions.
Enterprise Security
HIPAA-compliant platform with SOC 2 certification, encrypted data transmission, and audit trails.
Epic Integration
Native EHR integration with automated documentation, order entry, and clinical workflow optimization.
Health System Integration
Coordinate care across entire provider network
Quality Analytics
Track response times, patient outcomes, provider satisfaction, and quality metrics with actionable insights.
Pilot Workflow
Testing
Safety is always first. We will test extensively until your team is satisfied with the outcome and are thrilled to use.
Deploy
Watch the triage team work with super powers.
Codevelopment with Triage Team
We will customize the Citrus Clinical Triage AI to fit your triage processes and needs. You can add your own guidelines as well.
$510K+
Average Annual Savings
Months to Full ROI
4.5:1
Return on Investment
ROI Within 18 Months
We track documented operational improvements: reduced handle time, decreased documentation burden, fewer repeat calls, and after-hours coverage. You keep 60-70% of all documented savings.
12-18
Backed by clinical intelligence
By combining advanced conversational AI and provider-built clinical logic, Citrus Care AI enables healthcare organizations to confidently adopt AI solutions that ensure seamless, safe, and effective patient experiences.